LAX Loses Over A Thousand Laptops A Week, Survey Says
July 8, 2009
Comments
One Response to “LAX Loses Over A Thousand Laptops A Week, Survey Says”
Got something to say? **Please Note** - Comments may be edited for clarity or obscenity, and all comments are published at the discretion of ChattahBox.com - Comments are the opinions of the individuals leaving them, and not of ChattahBox.com or its partners. - Please do not spam or submit comments that use copyright materials, hearsay or are based on reports where the supposed fact or quote is not a matter of public knowledge are also not permitted.
Ponemon Institute released a non-scientific study, commissioned by Dell, stating that up to 12,000 laptops are lost weekly and 600,000 lost annually in U.S. airports. The number of laptops was derived from everywhere in the airport environment and do not include passengers that were reunited with their property. The study was done by extrapolating data from informal interviews at 106 airports.
The non-scientific study’s data does not accurately reflect laptops lost at TSA checkpoints and includes laptops lost anywhere in the airport environment including airline ticket counters, terminals and gates.
On average, TSA receives approximately 75 lost or missing laptop claims each month, nationwide.
The non-scientific study’s numbers do not include passengers that were reunited with their property.
TSA makes several efforts to reunite passengers with property left at the checkpoint. These efforts range from airport terminal announcements to contacting passengers to inform them we have their items. We strongly encourage passengers to affix business cards to laptops and other expensive items so we may contact them.
We have a complete list of airport lost and found numbers as well as our claims process posted to our Web site at http://www.tsa.gov.
The numbers in the LA Weekly piece were clearly not verified.
TSA Spokesman
Los Angeles