Google Launches VoIP Phone Service-Should Skype Be Worried?

March 13, 2009

(ChattahBox)–Google recently launched a new VoIP service allowing mobile phone users to make free local and cheap international calls through the Internet. Does this move by Google mark the beginning of a VoIP war between industry leaders Skype and Truphone? Probably not. Google’s new phone service is currently, only available to US residents and to the small market of phone subscribers of the GrandCentral telephone, a recent acquisition of Google’s.

However, its convenient transcription of voicemail into text is an exciting innovation. Google’s new service transcribes all of your voicemail immediately into text that is sent to your Gmail account or mobile phone by SMS text messaging. Text messages received in a user’s mobile phone are also transcribed and sent to a Gmail account.

Craig Walker, a group manager of Google and the genius behind this new service, claims users of Google’s VoIP service will be able to save a written record of all of their voicemails and text messages. This is a huge benefit for people who receive reams of text messages and voicemails everyday, and want the convenience of storing them in one place for future reference.

As a record keeping service alone, Google’s new VoIP services may soon become the next best thing. Google acknowledges voice-to-text transmission errors may occur at first, but that it plans to make continual improvements.

The industry will be taking note and it remains to be seen what changes Skype and Truphone may take in response to Google’s new VoIP.


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