Google To Offer Voicemail Transcripts In New Feature

March 12, 2009

US (ChattahBox) – Those who enjoy flashy features over privacy rejoice! Google has announced that they will be offering search-friendly transcripts of voicemails from GrandCentral Communications customers.

While the feature, which is now being tested, is optional, it is an interesting move on the part of a company that has already been bashed for it’s invasion of privacy tactics with Gmail. Now they are taking it a step further.

GrandCentral offers users the chance to transfer all calls to one number through a filter, making it easier to receive calls and messages from work, home, and cellphones, for those who are usually on the go. They have already received mixed reviews on their promise to forever store all voicemails, as some feel this is a dangerous precedence to set.

But Google will now be taking advantage of that, and will begin transcribing those voicemails, so that they can be searched.   Google Voice will be offered for free, but Google will certainly be looking for ways to make money from it. One of the most obvious ways is via targeted advertising, perhaps mining data from your calls. It already does the equivalent of this in Gmail, looking for key words, and then displaying ads based on those words.


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