Samsung Jitterbug Cell Phones Recalled: Can’t Reach 911

May 23, 2009

(ChattahBox)—Samsung Telecommunications America, of Richardson, Texas is voluntarily recalling its “Jitterbug” cell phones. The cell phones could fail to connect to 911 in case of an emergency.

The U.S. Consumer Product Safety Commission is alerting consumers to be aware of the problem with Jitterbug cell phones. When the phones are used in a no-service area, display an “out of range, or try again later” message, the phones may fail to connect to emergency 911.

Consumers should not rely on the phones providing emergency access under the conditions listed, until they obtain a free software upgrade for the cell phones. Samsung is in the process of contacting all owners of the cell phones to schedule the free upgrade. Consumers should contact Samsung directly, if the cell phone maker has not contacted them.

Samsung Jitterbug cell phones were sold through national advertisements and publications, drug stores and electronics stores nationwide and on the company website, from March 2008 through May 2009. The cell phones sold for $150.

The national CPSC recall affects Jitterbug cell phones with model numbers SPH-a110 and SPH-a120, with standard keypads and version BB14 software.

Source


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One Response to “Samsung Jitterbug Cell Phones Recalled: Can’t Reach 911”

  1. bSamsung/b Jitterbug Cell Phones Recalled: Can#39;t Reach 911 b…/b on May 23rd, 2009 5:20 am

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