Consumer Reports Won’t Back the iPhone 4; Cites Hardware Failure
July 13, 2010
(ChattahBox) – Yesterday, Consumer Reports released their official word on the iPhone 4, discounting claims by Apple that there is a software issue causing connectivity problems for users.
The engineers at the quality control consumer site said that they had taken their iPhones to places around New York City to test the signal. They also tested an iPhone 3G S, and a Palm Pre.
In each case, the iPhones lost their signal when the bottom left hand corner of the phone was touched. This happened even with the softest brush of the hand against the spot.
When the same tests, in the same locations, was done with the iPhone 3G S and Palm Pre, there were no signal problems.
This finding goes against the official Apple story, after the company released a statement saying that it was not a hardware problem (as was originally reported), but that there was a software malfunction that showed fewer bars in an overestimation of signal strength.
They claimed that when the signal was already weak, the display might show some service (one or two bars), but that there will really be none.
But now we know this isn’t the case. Was this a case of a simple mistake by Apple, or was it an outward lie?
The fact that Jobs already angered customers a few days after the release by saying it was a small hardware problem, and advising them to spend $30 on a ridiculous official cover to fix the issue seems to indicate the latter.