AT&T Rated Worst Cellular Provider in U.S. by Consumer Reports

December 7, 2010

(ChattahBox U.S. News)—In a survey of 58,000 readers, Consumer Reports found that AT&T’s service ranked the lowest among American cellular carriers, and iPhone users were “by far, the least satisfied” with AT&T as their carrier, the Wall Street Journal reports. This news comes at an already unfortunate time for AT&T, with the carrier facing competition from other cellular companies who may end up also offering the iPhone, which AT&T currently carries exclusively.

AT&T spent $2 billion this year to correct weaknesses in its network following complaints of dropped calls and network quality. The company said in a statement that it takes the low Consumer Reports ranking seriously and will continue to look for ways to improve customers’ experiences, WSJ reports.

Consumer Reports ranked U.S. Cellular Corp. as the highest rated cellular company, despite the fact that the small company currently has only 6.1 million customers. Coming in second was Verizon, which has 93.2 million subscribers, WSJ reports.


Comments

One Response to “AT&T Rated Worst Cellular Provider in U.S. by Consumer Reports”

  1. AT&T Rated Worst Cellular Provider in US by Consumer Reports – ChattahBox | Today's Most Wanted on December 7th, 2010 12:38 pm

    [...] AT&T Rated Worst Cellular Provider in US by Consumer ReportsChattahBoxConsumer Reports ranked US Cellular Corp. as the highest rated cellular company, despite the fact that the small company currently has only 6.1 million …Consumer Reports Says AT&T 'Worst-Rated' US CarrierWall Street JournalConsumer Reports: AT&T the Worst US Carrier, US Cellular Opening EyesPhandroid.comUS Cellular tops Consumer Reports survey, AT&T Mobility in last placeRCR WirelessTopNews United States -Lifehacker -Phones Reviewall 391 news articles » [...]

Got something to say? **Please Note** - Comments may be edited for clarity or obscenity, and all comments are published at the discretion of ChattahBox.com - Comments are the opinions of the individuals leaving them, and not of ChattahBox.com or its partners. - Please do not spam or submit comments that use copyright materials, hearsay or are based on reports where the supposed fact or quote is not a matter of public knowledge are also not permitted.