(Update) Google’s Gmail service crashes across world this morning (Feb. 24th)

February 24, 2009

Google’s web-based email service, Gmail, crashed this morning, leaving millions of users unable to send and receive messages.

Google did not confirm what had caused the outage. “A number of users are having difficulty accessing Gmail,” said the company in a statement. “We are working to resolve the problem. We know how important Gmail is to users, so we take issues like this very seriously, and we apologise for the inconvenience.

“We are posting status updates about the problem at mail.google.com/support.”

Update: Gmail seems to be back up, for me at least.

Update 2: Google Inc. is making amends for it’s e-mail outage by giving 15 days of free service to subscribers who pay for an expanded version of the product.

The concession is meant to placate customers who were cut off from their e-mail accounts Tuesday for as long as four hours. The outage began at 09:30 GMT, causing more inconvenience in Europe and Asia than in the United States.


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